Help

How do I mark a movie or episode as watched?

Search for a title and open it, then use the watched action on the movie or episode. Recently watched titles and the next unwatched episode appear on the home page. Show pages offer a Next action for one episode and, with Shift or the action menu, an All action for the remaining aired episodes. Use Undo if you mark the wrong item.

How do I keep my place in a series?

The show page lists seasons and episodes with watched state. Marking an episode watched updates Up next. Playback progress sent by a connected client is shown separately and can be dismissed. Your default watch date is available under Settings.

How do I import my history?

Open Settings → Imports. A Trakt export ZIP can be up to 25 MB. A Netflix viewing-activity CSV can be up to 10 MB and 100,000 plays. The original file is stored privately, the import runs in the background, and progress is shown on the imports page. Original files are kept for 30 days after the import finishes or until you delete the import. Importing the same file again is designed not to add duplicate plays.

Trakt imports include watched history, ratings, watchlist, collection and playback positions. Custom lists, comments, notes, likes, followers and profile settings are not imported. Netflix imports need your review before any watch is saved, and titles that cannot be matched are skipped.

Why can't Boomerplay Track reach my Jellyfin server?

A hosted deployment runs on Cloudflare and can only reach a server with a public, reachable URL. A server available only on your home network will not work. Enter the final URL, including any base path; redirecting URLs are rejected. Quick Connect must be enabled on the Jellyfin server, and the connection code expires after about ten minutes.

How do I sign in or recover my account?

Sign in with your username or email address. If the sign-in page offers a password-reset option, use it and check the address on the account. Otherwise contact support@boomerplay.app. Signed-in users can review Settings → Security for account controls.

How do I export or delete my data?

Signed-in users can use Settings → Data. If you cannot sign in or the control you need is not available, contact privacy@boomerplay.app. Account deletion is intended to remove account records, connected-service credentials and stored import files; shared TMDB catalog metadata is not personal tracking data and may remain.

How long is my data kept?

Account and tracking data is kept while your account exists. Import originals expire after 30 days or when you delete the import, and an upload that never finishes is removed after about 2 hours. See the privacy page for the full retention summary.

Why is a title, episode or artwork missing or wrong?

Metadata and artwork come from TMDB, and some titles are not available there or have incomplete episode data. Search filters can also hide titles, including the adult-title option. Imports skip titles they cannot match and report the count. Send the title name and, if possible, the TMDB or IMDb link through the support page.

Does the Trakt-compatible API work with Jellyfin and other clients?

The API is served at /api/trakt. Create an app under Settings → Connected appsand use its client ID and secret in a compatible client. Supported routes, scopes and known differences are documented in the project compatibility guide. Not every Trakt client is guaranteed to work.

Is there a mobile app?

No. Boomerplay Track is a web application and adapts to phone screen sizes in a browser. There is no native app, push notification or offline mode.

How do I report a bug, abuse or a security problem?

Use the support page. Do not send passwords, access tokens or another person's data. See the terms for acceptable use and the credits page for attribution.